“I would highly recommend Shore Automotive for all your Land Rover needs. They did terrific work on my 1997 Defender 300TDI. Not only did they improve power in properly adjusting the timing, but they noticed a number of small brewing problems and offered a few options to deal with them speedily and effectively. Their service is excellent and they are really focused on having a happy customer. It drives like a new truck now! Carl Marcotte.”
Below is a selection of testimonials from our Google and Facebook pages, we have removed the names of the reviewers to respect their privacy. We would like to thank everyone for taking the time to give us some feedback.
Thank you Greg and Scott! We are grateful for the fantastic service and care you’ve taken with our truck and especially the time you took to explain everything to my husband and I.
Took my Range Rover Sport there for some work, quick diagnoses of what was wrong, accurate estimate (and half the price of the dealer) and all done the same day! Would recommend without hesitation. I’ll be back with my Range Rover Classic shortly!
Thank you to Greg and Scott for everything. I’m so glad to have found trustworthy people who are knowledgeable and provide excellent customer service and satisfaction. Will definitely be coming back with our LR3.
Greg and Scott are extremely knowledgeable not only with Jaguars and Land Rovers, but with all makes and models. I brought my 2009 Dodge Ram 1500 to a different garage about a month ago to have it serviced before the winter, and was completely dissatisfied with their work. I pulled into Shore St Automotive so I could have a second opinion on the work I’d had done, and immediately felt comfortable in the shop. They put it right on the hoist, checked everything I had had done, and tightened tie rods that this other garage had apparently “forgotten” to do. After that, they serviced my front brakes (in no time at all) with excellent quality. My front end felt like it was brand new just from the tightening of the tie rods, and the brakes were (and still are) solid as can be. If you want fast friendly service from experienced professionals, I HIGHLY RECOMMEND SHORE ST AUTOMOTIVE!!!! I will be coming here for ALL of my auto service needs. THANKS GREG AND SCOTT!
I was very pleased to find an excellent alternativ
This was my first time bringing my 2014 Range Rover Evoque to Shore. My Turbo required replacing. Scott was extremely helpful and kept me in the loop throughout the estimate and repair process. This level of customer service is above and beyond anything I have experienced. My car was fixed on time and on quote, which was far less than the dealer. I will never bring my car anywhere else. Thank you so much.
I was having issues with my air suspension on my 2003 Range Rover HSE.
I had recently changed all 4 air bags on the vehicle, so when that lovely air suspension warning came up on dash, and my poor vehicle was sagging down I brought it in to these guys.
I’ve owned the vehicle for roughly a year now, and I do a lot of my own mechanical work (with the help of my licensed mechanic father in law) so this was the first time I needed a Land Rover specific tech that knows their way around these vehicles (father in law is Porsche/Audi tech).
These guys were absolutely great to deal with from start to finish. First I read the great reviews they have and decided to see for myself.
From booking the appointment they were incredibly receptive over the phone, then dropping off the vehicle they were great to get me in and out same day (for diagnostic) as my 2nd vehicle is out of commission for a large job. Very upfront through the process.
They really do know their way around these vehicles which is awesome. But the best part is they are very honest, and write a greatly detailed inspection report showing the steps they took to diagnose the failure, to then also ensure no leaks in system, gave the faults that displayed (compressor output), explained how they came to the conclusion that they did (with proof of fault codes), checked voltages on height sensors etc.
What more could you ask for? Most businesses (and not just mechanics, but also construction/trades etc) will keep you in the dark mostly, while giving minimal information to deter you from fixing yourself / leaving for second opinion at risk of some imaginary catastrophic failure so you’ll use their services out of fear of immediate necessity.
These guys are the exact opposite and man is it refreshing to see true great service. I will definitely be back soon, and you should too. Work is top notch and they’ll have you up and running. Keep up the great work guys and soon the Land Rover Ottawa stealership bays will be empty. 😉
We have been really happy with Shore. They are very knowledgeable, friendly and efficient.
I am on my second used Range Rover and would not have purchased another but for Scott and the great people at Shore Street Automotive. They are all, to a man, terrific, knowledgeable and friendly. The service and commitment to customer satisfaction is a rarity in this disposable society and I am ever so lucky to have discovered them. I am happy to pass along a terrific automotive business that know Land Rovers. Well done Scott and team! Cheers
A much needed alternative to the dealer service for Jaguar owners in Ottawa. They specialize in JLR and very knowledgeable but small operation.
Brought my Range Rover Sport for service. All the technicians were very nice and professional. Got an appointment within a very reasonable time frame. They’re very quick and won’t waste your time. Don’t even risk bringing your vehicle to the Ottawa dealer they will loose your appointment or make you wait several hours before starting to work on your vehicle. Prices are much cheaper to the dealer. Would recommend anyone who has a recent or older Land Rover or Jaguar to visit Shore Street Automotive. You won’t be disappointed!
I have entrusted my Jaguars – classic and not-so-classic – to Greg and Scott for some years now, and they have never run better. Latest example: my 1994 XJS had play in the steering and pulled to the side when braking. A brake flush and new bushings, and she is driving, steering and stopping as solidly as the day she left the showroom. These guys embody integrity, work ethic, and expertise. Very glad I found them. – Geoff.
I came across shore Automotive shop searching online for parts needed on my 01 VDP. I assumed ,I was calling the local dealer🤔 after a short intro over the phone, Scott the owner set me straight on his Shop Specialties & Services . I enquired about what I needed & he had my parts within 2 hrs!! We met the next day when picking up my parts. First impression? You can be certain as long as I keep the VDP I will call for part needs & or services with Shore Automotive!! Friendly,courteous, & definately lower prices than Dealer! Thanks Scott!😎
Best place to get your Land Rover or Jaguar fixed. Good Guys
Performed 4 wheel alignment (2006 LR3) on short notice right before holidays. Great to deal with, know their Land Rovers. Would recommend.
Shore Street Automotive provided excellent service, on time, and as estimated during the diagnostic check. There was no up-selling and the car was ready for pickup when I was told the schedule was, and calls were made informing me of progress and its being ready for pickup. The service was excellent. The treatment and professionalism was excellent. There was no up-selling and no surprises. I would highly recommend Shore Street Automotive to anyone requiring service on their Land Rover vehicles. Scott and Greg were great. Five of Five stars !!!!!
Excellent service provided with quick problem resolution and supportive advice. Probably the best I have encountered. The team recognised I needed my vehicle back quickly and turned the repair round in a few hours. I have rarely walked away from a repair shop feeling so confident and pleased with the work undertaken.
Excellent service ! De vrais gentlemen. Mon Rover a trouvé sa niche pour se faire bichonner 🙂
Scott and Greg from Shore St. Automotive are fantastic. Quick turnaround, great attention to detail, and a much more competitive price than the dealership. I’ll be bringing my Range Rover here from now on.
Honest! Been here 3 times now with nothing but good things to say about the guys.
Excellent experience, first class service reasonable price. Will be back.