“I would highly recommend Shore Automotive for all your Land Rover needs. They did terrific work on my 1997 Defender 300TDI. Not only did they improve power in properly adjusting the timing, but they noticed a number of small brewing problems and offered a few options to deal with them speedily and effectively. Their service is excellent and they are really focused on having a happy customer. It drives like a new truck now! Carl Marcotte.”
Below is a selection of testimonials from our Google and Facebook pages, we have removed the names of the reviewers to respect their privacy. We would like to thank everyone for taking the time to give us some feedback.
I was in today to have my brakes checked on my 2016 Landrover Discovery. While I had expected to have them checked and have to come back another day to have the work done. To my surprise and pleasure they had pre-ordered the brakes, so they were able to complete the work all in one visit. It was refreshing to see the forethought they gave to my visit and that they did not try to over sell me into buying front brakes, which don’t need to be changed yet. I highly recommend Shore Automotive, their staff was friendly, informative and very helpful. I will be back and let everyone know the great service I received.
If you have an older Jaguar in need of maintenanc
Thank you Greg and Scott! We are grateful for the fantastic service and care you’ve taken with our truck and especially the time you took to explain everything to my husband and I.
Took my Range Rover Sport there for some work, quick diagnoses of what was wrong, accurate estimate (and half the price of the dealer) and all done the same day! Would recommend without hesitation. I’ll be back with my Range Rover Classic shortly!
Thank you to Greg and Scott for everything. I’m so glad to have found trustworthy people who are knowledgeable and provide excellent customer service and satisfaction. Will definitely be coming back with our LR3.
Greg and Scott are extremely knowledgeable not only with Jaguars and Land Rovers, but with all makes and models. I brought my 2009 Dodge Ram 1500 to a different garage about a month ago to have it serviced before the winter, and was completely dissatisfied with their work. I pulled into Shore St Automotive so I could have a second opinion on the work I’d had done, and immediately felt comfortable in the shop. They put it right on the hoist, checked everything I had had done, and tightened tie rods that this other garage had apparently “forgotten” to do. After that, they serviced my front brakes (in no time at all) with excellent quality. My front end felt like it was brand new just from the tightening of the tie rods, and the brakes were (and still are) solid as can be. If you want fast friendly service from experienced professionals, I HIGHLY RECOMMEND SHORE ST AUTOMOTIVE!!!! I will be coming here for ALL of my auto service needs. THANKS GREG AND SCOTT!
I was very pleased to find an excellent alternativ
Had a great experience
Shore St. Automotive is seriously the best shop I have been to in terms of knowledge and overall service. The team was very informative and took their time explaining exactly what our issues were and the repair plan.
All items on the invoice were clearly explained as to what work was done and the time spent on each issue.
I highly recommend Shore St. Automotive to anyone looking for very knowledgable staff and superior service. We are so thankful we found our forever automotive shop!
Amazing service! Got the TCCM module reprogrammed on my RRS. Greg took the time to discuss with me in a very friendly and professional manner! I do my own mechanical work most of the time so understand cars… I had not feeling that they are trying to screw me over… they did what was right for me and charged me the fair price. Good job!
Shore Street Automotive provided excellent service, on time, and as estimated during the diagnostic check. There was no up-selling and the car was ready for pickup when I was told the schedule was, and calls were made informing me of progress and its being ready for pickup. The service was excellent. The treatment and professionalism was excellent. There was no up-selling and no surprises. I would highly recommend Shore Street Automotive to anyone requiring service on their Land Rover vehicles. Scott and Greg were great. Five of Five stars !!!!!
Excellent service provided with quick problem resolution and supportive advice. Probably the best I have encountered. The team recognised I needed my vehicle back quickly and turned the repair round in a few hours. I have rarely walked away from a repair shop feeling so confident and pleased with the work undertaken.
Amazing place to go and service your Land Rover or Jaguar. Scott and Greg are two amazing guys, helpful and knowledgeable. The prices are always fair and everything is explained so even a noob like me understand. Good prices for the replacement parts two, used to buy my own and find quite good deals but theirs are better. Great job and I would recommend the to anyone.
Right before Christmas break alternator on my LR3 went away. With lots of driving planned it was a bad surprise… Dealership offers booking for after new year, way too long… I start looking around and stumble upon Scott and Greg, to my surprise they took me in right away for diagnostics and quickly identify the problem, moreover, despite Christmas around the corner they squeeze me into their tight schedule and next day I was up and running !!! Thanks a lot Gents ! Appreciate your business very much.
Scott and Greg from Shore St. Automotive are fantastic. Quick turnaround, great attention to detail, and a much more competitive price than the dealership. I’ll be bringing my Range Rover here from now on.
Land Rover / Jag owners – take a close look at this place. Honest, decent guys who deliver what they promise, at a fair price. These are certified specialists in LR/Jag who can service your vehicle without the aggravation associated with the dealer. I highly recommend them.
I purchased a Defender from overseas and initially took it to another shop. After a serious issue at their end I looked up another local Land Rover specialist. I located Shore Street and explained my predicament to Greg, who answered my call. I took my Defender 90 to them and they resolved the issue quickly and inexpensively without fuss or bother. I have been back a few times and have since imported a Spanish Defender 110.
I will be using Shore Street for all my Land Rover needs as well for my other vehicles too. I do not hesitate but recommend Scott and Greg. What a knowledgeable, personable and reasonable 2 guys; you couldn’t ask for more. Given Scott is a fellow Scot too you can’t go wrong.
We are dealing with ex Jaguar and Land Rover Ottawa specialists who have branched out on their own. The city is a better place with this operation and these 2 guys. Thank you Scott and Greg
Thank you Greg and Scott. The latest visit was my second but this time it was for a major job. Scott provided me a detailed estimate which turned out to be 1/2 of what the dealer had quoted me. The work was done on time and below the quoted estimate. Scott kept me aware of the progress on the repairs and saved me money down stream by pointing a few additional preventive repairs that could be done now and would save more expensive ones later. Thanks to them my almost 8 year old Jaguar runs like new again. I strongly recommend them. RM
My experience with Shore St. Automotive has been nothing short of exceptional! I have been very impressed with the level of customer service and attention to detail that Scott and Greg provide to their clients. I just had a timing belt replaced at the garage and Scott worked late one evening so that I could get my Range Rover back before the weekend. They are clearly more interested in building lasting customer relationships than simply performing a one-time repair. What I appreciate most is that Scott and Greg are “car guys” who are very passionate about Land Rovers and Jaguars. I would not hesitate to refer my family and friends to Shore St. Automotive for all of their repair and service needs! Stephen Davies
Best Land Rover service and repair shop in the Ottawa area, hands down. Fast work, knowledgeable and experienced with Land Rover models across the range, very fair and honest, friendly service. I have had problems with my LR3 sorted quickly here that the dealer had no clue how to fix. An outstanding independent garage. The local Land Rover community at last has expert service, parts supply, and specialist knowledge from mechanics who take pride in their work, and don’t expect you to pay through the nose for it. What a relief and a real pleasure to get my Land Rovers serviced here.
These guys are awesome. Half the price and twice the quality of any dealer. Best of all, they’re trustworthy – because you know they have ‘skin in the game’ of making customers want to come back again and again. They fixed my problems quickly & efficiently, sourced some well-priced parts (always important with a Land Rover!) and I’ll be going back again. The workshops and waiting area are clean & well laid out, and the staff are very professional. I have no connection with them, I just think they’re great.
If you drive a Rover of any flavour, you’re going to want to get to know Greg and Scott at Shore St. Automotive. I’d just had an oil change performed on my LR3 at one of those drive-in places. Of course, 2km away from the oil change shop, the check engine light came on. A friend had told me about Shore St. just two days previously – claimed they were fantastic, so I decided to stop in. What a great shop! It’s small and cozy and very clean… but what’s more important Scott and Greg exude that kind of “we can help” confidence you really want to find when you’re handing over a vehicle as finicky as a Land Rover. They worked their tails off non-stop, until they’d tracked down the Gremlin, and had me on my way. Best of all – NO STICKER SHOCK! As you know, simply asking somebody to look at a Land Rover results in a bill that can only be described as astronomical… not here. My problem wasn’t a simple one to solve – it took almost as many detective skills to track down in addition to mechanical knowledge to fix and I was expecting a bill at least 3 times higher than what I was charged. Finally… somewhere to get a Land Rover fixed in Ottawa where you don’t start worrying if you can pay your mortgage this month.Clean, friendly, knowledgeable and affordable. What more do you want in a Automotive Service site. My friend who recommended them deserves a beer!
Had an LR4 for 3 years and only just started using Shore St. These guys have done 2 jobs for me and both times kept me fully updated with what they were doing. As one was the timing chain which was a nasty big job, other smaller parts needed replacing. I had the confidence that all was done at a very reasonable price and along with that these mechanics are highly skilled and experienced with LR’s. Wouldn’t hesitate to recommend and certainly pleased that I discovered them. If you are searching for personable and affordable mechanics you will prove Shore St Auto to be just that.
Greg and Scott provide excellent professional service. Though they may specialize in Land Rovers and Jaguars, they are go-to mechanics for any make and model of car. We have taken our Nissan Versa there for several issues and we have been totally pleased with the quality of service, the turn-around time, and the cost. Highly recommended
Scott and Greg of Shore St. Automotive provided very courteous, efficient and honest service. My 11 year old lr3 is just about to tick over 200,000 km and it has never run better thanks to their expertise.